Privacy Policy

Last updated: October 2026

Mission Towing (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or sign up to receive text messages from us.

Information We Collect

We may collect information you give us directly, such as your name, phone number, email address, vehicle details, and service location, when you fill out a form, call us, or request service. We may also collect basic website data such as browser type and pages visited to help improve our website.

How We Use Your Information

We use your information only to:

  • Respond to your requests and provide towing and related services
  • Send appointment updates, service notifications, and customer support messages
  • Send text messages you have agreed to receive
  • Improve our website and services

SMS / Text Messaging

By providing your mobile number and opting in, you agree to receive text messages from [Mission Towing] about [service updates, appointment reminders, and customer support]. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help. You can also contact us at (863) 668-8424 or [email protected]. Consent to receive text messages is not a condition of purchase.

Mobile Information Will Not Be Shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing described in this policy and will not be shared with any third parties. SMS data is handled separately from all other information we collect.

How We Share Information

We do not sell, rent, or trade your personal information. We only share information when needed to provide our services (for example, with a service provider that helps us operate our website or send messages on our behalf), and these providers may not use your information for any other purpose. We may also share information if required by law. This never includes SMS opt-in data or consent, as described above.

How We Protect Your Information

We use reasonable security measures to protect your information from unauthorized access, use, or disclosure.

Your Choices

You can opt out of text messages at any time by replying STOP. To ask us to update or delete your information, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Scrap It & Mission Towing

Phone: (863) 668-8424

Email: [email protected]

Address: 1725 George Jenkins Blvd, Suite A, Lakeland, FL 33815